Telehealth Info Sheet
using telehealth through simple practice
Beginning today, 5/1/20, all Telehealth appointments will change to unique links in preparation for innovative features like multiple client support.
For a limited time, both Telehealth appointment links created before and after today will continue to work so that you can experience a seamless transition to this change. Should you client join an appointment using an old link, you’ll still be able to join your scheduled Telehealth call.
If your bookmarked a previous Telehealth appointment link, you will need to use the unique link provided for each appointment going forward.
Your can access your unique video appointment link by:
Clicking Join Video Call from their Telehealth appointment email reminder, or by
Clicking Join Video in the Upcoming appointments section in the Client Portal.
Required Equipment
To participate in Telehealth appointments from your home, you will need one of the following devices:
Make sure you are NOT connecting through a VPN, which can drastically slow the connection
Desktop computer with a webcam, speakers, a 2.5 GHz processor, and 4 GB of RAM OR
Laptop computer with built-in webcam and speakers, a 2.5 GHz processor, and 4 GB of RAM OR
Tablet device with built-in webcam and speakers, OR
Smartphone with at least iOS 11 or Android 7.0(Note: To use a smartphone, you must first download Telehealth by SimplePractice - available for iOS or Android in the app store.)
You will also need an internet connection that is at least 10mbps. For optimal results, a reliable, high-speed internet connection with a bandwidth of at least 10 mbps will minimize connection issues and provide the best quality.
tips for privacy and a great experience
If you can, find a private space in your home, which is ideally different than your work space.
Create a ritual around your therapy: 15 minute tea break before session, go for a quick walk, engage in some reflective journaling, listen to music
Headphones! Many clients find that using headphones for session not only reduces the risk of an echo, but can also enhance privacy and help one feel more present for the experience.
Creative privacy solutions: sessions via phone in your car, going for a walk while on the call, ask housemates / partners for an hour of privacy